Terms of Use

Last Updated: March 02, 2025

Welcome to RetoolED ("we," "us," or "our"). These Terms of Use ("Terms") govern your access to and use of our website www.RetoolED.me (the "Site"), including the purchase and use of our digital products and courses (collectively, the "Services"). By accessing or using the Site or Services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or Services.

1. Acceptance of Terms

By using the Site or Services, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and capable of entering into a binding agreement. If you are using the Site on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site or Services after changes are posted constitutes acceptance of the revised Terms. For significant changes, we may notify you via email or a Site announcement.

3. Use of the Site and Services

a. Permitted Use

You may use the Site and Services only for lawful purposes and in accordance with these Terms. This includes:

• Browsing the site.

• Purchasing and accessing digital products and courses for personal, non-commercial use (unless otherwise specified).

b. Prohibited Use

You agree not to:

• Use the Site or Services in any way that violates applicable laws or regulations.

• Copy, reproduce, distribute, modify, or create derivative works of our digital products or courses without express written permission.

• Share, resell, or redistribute purchased content (e.g., course materials) with others unless explicitly allowed.

• Use automated tools (e.g., bots, scrapers) to access or extract data from the Site.

• Attempt to interfere with, hack, or disrupt the Site’s functionality or security.

• Misrepresent your identity or impersonate others.

4. Account Registration

To access certain Services (e.g., courses), you may need to create an account. You agree to:

• Provide accurate, current, and complete information during registration.

• Keep your login credentials secure and confidential.

• Notify us immediately of any unauthorized use of your account at [email protected].

We reserve the right to suspend or terminate your account if we suspect misuse or a violation of these Terms.

5. Purchases and Payments

a. Pricing

All prices for digital products and courses are listed on the Site and subject to change without notice. Prices include applicable taxes unless otherwise stated.

b. Payment

Payments are processed securely through third-party payment processors (e.g., Stripe). You agree to provide accurate payment information and authorize us to charge your selected payment method for purchases.

c. Digital Product Delivery

Upon successful payment, digital products and course access will be delivered electronically (e.g., via download link or account access). Delivery is subject to technical availability.

d. Refunds

We want you to be satisfied with your purchase. If you’re not happy with a digital product or course, you may request a refund within 14 days of purchase, provided you have not accessed or downloaded more than 25% of the content (e.g., course modules, files). To request a refund:

• Contact us at [email protected] with your order details and reason for the request.

• Refunds will be processed to your original payment method within 10 business days of approval.

No refunds will be issued after 14 days or if the content has been substantially accessed, except where required by applicable law (e.g., if the product is defective or fails to match its description). For EEA residents, by agreeing to immediate access to digital content, you waive your 14-day statutory withdrawal right under EU law.

6. Intellectual Property

a. Ownership

All content on the Site and within our Services—including text, graphics, digital products, courses, software, and logos—is owned by RetoolED or our licensors and protected by copyright, trademark, and other intellectual property laws.

b. License

Upon purchase, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the digital products or courses for personal, non-commercial purposes. You may not share, distribute, or reproduce this content without our written consent.

c. User Content

If you submit content (e.g., reviews, comments), you grant us a worldwide, royalty-free, perpetual license to use, display, and distribute it in connection with the Site and Services.

7. Third-Party Links and Services

The Site may contain links to third-party websites or services (e.g., payment processors). We are not responsible for their content, policies, or practices. Your use of third-party services is at your own risk and subject to their terms.

8. Disclaimers

a. As-Is Basis

The Site and Services are provided "as is" and "as available," without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy, or uninterrupted access.

b. Results

We do not guarantee specific results from using our digital products or courses. Outcomes depend on your effort and application.

9. Limitation of Liability

To the fullest extent permitted by law, RetoolED, its affiliates, and their respective officers, directors, employees, or agents will not be liable for:

• Indirect, incidental, consequential, or punitive damages (e.g., lost profits, data, or goodwill) arising from your use of the Site or Services.

• Any amount exceeding the fees you paid us in the 12 months prior to the claim.

This applies even if we were advised of the possibility of such damages. Some jurisdictions do not allow certain limitations, so these may not apply to you.

10. Termination

We may suspend or terminate your access to the Site or Services at our discretion, with or without notice, if you violate these Terms or for any other reason (e.g., non-payment, suspected fraud). Upon termination, your license to use purchased content ends, though you may retain copies for personal use unless otherwise required by law.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United States of America and the state of California. Any disputes arising from these Terms will be resolved through:

• Negotiation: Contact us first at [email protected] to attempt an informal resolution.

• Jurisdiction: If unresolved, disputes will be subject to the exclusive jurisdiction of the courts in Los Angeles, California, U.S.A.

For EEA residents, you may also have rights to resolve disputes via your local consumer protection authorities.

12. Miscellaneous

• Entire Agreement: These Terms, along with our Privacy Policy, constitute the full agreement between you and us regarding the Site and Services.

• Severability: If any provision is found invalid, the remaining provisions remain enforceable.

• Waiver: Our failure to enforce any right does not waive it.
  
  

13. Contact Us

For questions or concerns about these Terms, contact:

• Email: [email protected]

• Address: Los Angeles, CA